When developing complex projects on AggreGate Platform, the ability to use the services of the platform’s vendor is extremely important. To meet numerous requests from our customers we have developed a new service — AggreGate Premium Support.
The key difference between Premium Support and Standard Technical Support is proactivity. A Premium Support Manager assigned to you will become an integral part of your team and the “advocate” of your project in the Tibbo Systems team. He will always stay on the line and have the most relevant information on your issues.
In addition to the services of the Premium Support Manager, the package includes technical seminars for your employees, regular solution audits, implementation quality assurance performed by our experts, as well as priority incident processing.
We especially recommend Premium Support for those who use our platform in a business-critical environment. The service is customized for the needs of the client, therefore, we advise you to contact us to determine how to structure the package in your particular case and calculate the price. Send your requests to aggregate-sales@tibbo.com.
The description of the new service will also appear on our website soon, check out the latest news! 🙂